Date: Wednesday October 18th
Time: 10:30 am Pacific | 1:30 pm Eastern
In this 1 hour session, we'll go over the basics, and some more advanced techniques. We'll leave some time for Q&A too so bring your questions!
A quick overview of what we'll cover:
- The Olark Dashboard - how to edit your profile and where to find all the tools you need for the job.
- The Olark Chat Console - as you're talking to customers, how do you find all the information you need.
- Paid Features - all the big and small features available on paid Olark accounts.
- Best Practices for Live Chat - Bill's tips on how to maximize every chat interaction whether it's for sales, customer service, or tech support.
Thanks and we'll see you on the next webinar!